Consumer advice & resources

At FACT we encourage consumers to always use safe and legitimate sources and products. It ensures that you are not breaking the law and that you are keeping yourself and your family safe and well

Our advice pages include how to avoid buying counterfeit goods, where to download or stream films, TV shows and sport legally, and the types of online piracy to be aware of, including on social media. We have a helpful glossary of terms referring to commonly used phrases and words .

You will also find advice if you have received a letter about infringement of copyright.

If you wish to report criminal activity relating to the manufacture, distribution and sale of counterfeit goods as well as pirated digital content such as films, TV and sports, you can do so via this website or by contacting Crimestoppers.

Click below to see our advice pages.

Contact FACT

We want to hear from you.

Get in touch today to find out how we can protect and assist your organisation.

Phone: +44 (0)20 8891 1217 Email: [email protected]

Latest Content

News

Jimmy Bullard gets schooled on grim reality of illegal streaming, including extreme pop-ups, malware, scams and hacking

Former Premier League footballer Jimmy Bullard given harsh lesson on the risks of piracy by cyber security expert Jamie Woodruff. In a new FACT campaign, Jimmy Bullard has been given a first-hand insight into some of the risks lurking behind illegal streams, from viruses and malware deliberately designed to infect your devices, to full-scale identity … Continued

News

Major illegal streaming network dismantled by West Midlands Police operation

Top UK content provider targeted by police raids Suspects, who were allegedly providing illegal access to content to more than 100 separate pirate TV services, were arrested at the scene Hundreds of thousands of customers have their services replaced by police message Three people have been arrested and a major illegal streaming network has been … Continued

News

FACT and Sky Highlight Dangers of Illegal Streaming to Licensees

With the football season back in full swing, Sky and FACT are working together to warn licensees of the dangers of unscrupulous suppliers who may be approaching them with low-cost, but illegal, ways of showing sport in their premises. Kieron Sharp, CEO of FACT warns of the risk businesses are taking when they engage with … Continued