Consumer advice & resources

At FACT we encourage consumers to always use safe and legitimate sources and products. It ensures that you are not breaking the law and that you are keeping yourself and your family safe and well

Our advice pages include how to avoid buying counterfeit goods, where to download or stream films, TV shows and sport legally, and the types of online piracy to be aware of, including on social media. We have a helpful glossary of terms referring to commonly used phrases and words .

You will also find advice if you have received a letter about infringement of copyright.

If you wish to report criminal activity relating to the manufacture, distribution and sale of counterfeit goods as well as pirated digital content such as films, TV and sports, you can do so via this website or by contacting Crimestoppers.

Click below to see our advice pages.

Contact FACT

We want to hear from you.

Get in touch today to find out how we can protect and assist your organisation.

Phone: +44 (0)20 8891 1217 Email: [email protected]

Latest Content

News

Matze Knop discovers the harsh realities of illegal sports streams

Too good to be true: Comedian and football fan Matze Knop turns to cybersecurity expert Felix Friedrich to learn about the dangers of illegal sport streaming sites. In a new FACT campaign, Matze Knop is learning all about the major risks of illegal football streams. In an online session, cyber security expert Felix Friedrich discusses … Continued

News

Two-year sentence handed down to eBay fraudster

Westminster City Council’s Trading Standards team, working in partnership with FACT, have secured a prosecution against an eBay user who was selling internet protocol television (IPTV) devices online. IPTV devices enable users to access broadcasts, such as sporting events and films, which would otherwise require a paid subscription. Mr Fuaad Al-Saegh, (DOB: 01.03.1964) was handed … Continued

News

Jimmy Bullard gets schooled on grim reality of illegal streaming, including extreme pop-ups, malware, scams and hacking

Former Premier League footballer Jimmy Bullard given harsh lesson on the risks of piracy by cyber security expert Jamie Woodruff. In a new FACT campaign, Jimmy Bullard has been given a first-hand insight into some of the risks lurking behind illegal streams, from viruses and malware deliberately designed to infect your devices, to full-scale identity … Continued